Shangri-La Hotels & Resorts
Enchantment of fabled hospitality
Shangri-La Hotels & Resorts is a leading luxury hotel group with over 75 establishments worldwide. Convertium revamped all the hotel websites for the group’s three brands – Shangri-La, Traders and Kerry.
Each hotel website embodies a distinctive personality through design and copy. At the same time, interaction consistency was instituted to provide the user a seamless experience.
The enhanced user experience culminates in a new online room reservation workflow. This was redesigned for fast, accurate and confident online bookings by guests.
All websites were created to work on tablets. Simplified versions were created for smartphones. The websites are in multiple languages, including English, Chinese, Japanese, French, Russian, and Arabic.